We are looking for professionals who want to work for a support team, unlike any other support organization. If you’re a motivated self-starter, possess strong customer service and technical problem-solving skills and will not rest until a problem is solved, you could be the hero we’re looking for!
So, are you ready?
Fluency in English
An affinity for offering excellent customer service
Positive and resilient attitude
Great teamwork skills
Should be open to work in Night shifts at home
What you’ll be doing:
You will deliver Tier I technical support for customers and escalate critical issues to Tier II support.
Providing accurate, valid, and complete information by using the right tools, methods, and processes.
Ensuring a high level of customer service and a positive experience
Supporting your colleagues with peer learning, and being open to feedback from others
Primera Capital Accretive
With this year’s program we are shining a spotlight on the best and brightest tools, leaders, and trendsetters pushing forward today’s education revolution. The finalists and winners below are part of a greater story of 21st-century education transformation.
Snapwiz, Inc. announced today that their Personalized Adaptive Learning platform was named a finalist for the 2014 SIIA Education CODiE Awards for Best Post-secondary Personalized Learning Solution. Established in 1986, the SIIA CODiE Awards are a peer-recognized awards program for the software and information industries...
Publisher John Wiley & Sons, Inc., announced a partnership in May with adaptive and personalized learning solutions provider Snapwiz. The partnership resulted in a new product, WileyPLUS with ORION, which combined a research-based learning environment with learning, practice and assessment features that can adapt the learning experience to a user's strengths.