Coordinate internal resources for the flawless execution of product delivery and customer success.
Manage the interface between our customer commitments and product implementation process to deliver polished work product in a timely, predictable fashion.
Customer onboarding project management for new and existing customers.
Collaborate with Sales, Support and Customer Success teams to ensure smooth handoffs before and after onboarding.
Drive customer experience project lifecycle by managing backlog, defining scope, identifying milestones, managing requirements, and leading cross-functional work groups
Developing project scopes, delivery plan and objectives, involving all relevant stakeholders and ensuring technical feasibility
Use appropriate verification techniques to manage changes in project scope, schedule
Measure project performance using appropriate systems, tools and techniques
Report and escalate to management as needed
Perform risk management to minimize project risks
Great educational background, preferably in the fields of computer science or engineering for technical project managers
Proven working experience as a project administrator in the information technology sector
Some technical background or technical management on web applications experience favored.
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multi-tasking skills
Primera Capital Accretive
With this year’s program we are shining a spotlight on the best and brightest tools, leaders, and trendsetters pushing forward today’s education revolution. The finalists and winners below are part of a greater story of 21st-century education transformation.
Snapwiz, Inc. announced today that their Personalized Adaptive Learning platform was named a finalist for the 2014 SIIA Education CODiE Awards for Best Post-secondary Personalized Learning Solution. Established in 1986, the SIIA CODiE Awards are a peer-recognized awards program for the software and information industries...
Publisher John Wiley & Sons, Inc., announced a partnership in May with adaptive and personalized learning solutions provider Snapwiz. The partnership resulted in a new product, WileyPLUS with ORION, which combined a research-based learning environment with learning, practice and assessment features that can adapt the learning experience to a user's strengths.