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Looking for

Customer Success Analyst
at Edulastic.com

1 Years of experience Full-Time Bengaluru, Karnataka
MySQL Customer Support

We are looking for Customer Success Analyst. You will play a critical role in onboarding new customers and making sure they are set up for success. You will work closely with other teams like Sales, Marketing, and Product engineers to ensure customer are getting the most out of our product.

Responsibilities : 

  • Main point of contact for existing clients 

  • Understand client's pain points and translate them to product requirements 

  • Deliver responsive support to client queries and challenges


You are the right fit if you have:

  • Bachelor's degree in Engineering or Science discipline 

  • Learnability and Curiosity 

  • Comfortable in a fast moving dynamic environment 

  • Hands on, get it done attitude 

  • Independent executor.

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Benefits
icon Health Care and Insurance
icon Stock Options or Equity
icon Performance Bonus
icon Work From Home
icon Maternity and Paternity Leave
icon Reduced or Flexible Hours
icon Unpaid Extended Leave
icon Vacation and Paid Time Off
icon Sick Leave
icon Bereavement Leave
icon Free Lunch or Snacks
icon Employee Assistance Program
icon Diversity Program
icon Job Training and Tuition
Compensation

Competitive

You'll be talking to
Priya

Priya

Company's Hiring Manager
Working at Edulastic.com
Snapwiz creates effective teaching platforms based on machine learning for students from Kindergarten to college and beyond. At Snapwiz, we celebrate the fact that every learner is different. Our platforms make it possible for educators to craft custom learning paths, backed up by data science, that account for each student’s strengths and weaknesses. Snapwizers thrive on challenges. We give the word “impossible” a tough time and challenge what’s possible every day. Founded in 2010, Snapwiz has grown to more than 100 employees in its Fremont, CA and Bangalore, India offices.
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People
120
Female/Male
33/87
Company type
Startup
Average age
28
Dress code
Casual
Office layout
Open
Diversity
Medium
Mac Win Linux
15% 45% 40%

Technologies we use

Spring
Java
JavaScript
HTML5
Hibernate
Less
Sass
Meteor
Node.js
MongoDB
Funding

Investors

Primera Capital Accretive

Management Team
Madhu Narasa
Madhu Narasa
CEO
Satish Kumar
Satish Kumar
COO
Aditya Agarkar
Aditya Agarkar
VP of Product Management
Clients
Edulastic
Edulastic
Wiley
Wiley
McGraw Hill
McGraw Hill
For Dummies
For Dummies
Barron's
Barron's